Cause of the Issue:
It came to our attention that one of the accounts using our services was sending misleading and unsolicited texts. This is a violation of our terms of service and the offending account has been suspended. Unfortunately, this incident has impacted our partner carrier poorly.
As a result, services have been disrupted for some of our customers. Please visit
https://callhub.io/callhub-outage-aug2020/ for more details.
Resolution:
We are moving affected accounts to a different carrier on request. If you want us to move your account, please reach out to our support team at
support@callhub.io and we will get started immediately.
Below article contains the detailed instructions to resolve the issue
https://support.callhub.io/hc/en-us/articles/900002213163-CallHub-Outage-steps-to-resolve