Note: If your account was switched to a different carrier, please continue to work with support team in case of any trouble.
Posted Aug 19, 2020 - 20:23 PDT
Cause of the Issue:
It came to our attention that one of the accounts using our services was sending misleading and unsolicited texts. This is a violation of our terms of service and the offending account has been suspended. Unfortunately, this incident has impacted our partner carrier poorly.
CallHub Voice & SMS services impacted across all geographies, due to issues with our telecom carriers. We're working with them on resolving these issues. We will keep you posted on the updates. If you have any queries please do send them to firstname.lastname@example.org.
Posted Aug 18, 2020 - 12:04 PDT
This incident affected: SMS Messages, Phone Calls, and Browser Calls.