CallHub Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Main Dashboard Operational

Phone Calls Operational

SMS Messages Operational

Analytics Operational

Browser Calls Operational

Imports Operational

90 days ago

99.95 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2018

No incidents reported today.

May 20, 2018

Scheduled Database Maintenance for GDPR Compliance

Completed - The scheduled maintenance has been completed.
May 20, 03:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 01:45 PDT

Scheduled - European General Data Protection Regulation (GDPR) goes into effect on May 25, 2018. To ensure that all CallHub services are in compliance with GDPR, we are making changes to our database systems. During the maintenance we'll encrypt our data volumes and make sure internal communication between severs and database is also encrypted.
May 20, 01:41 PDT

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

CallHub services not operational

Resolved - We have resolved the issues in our system, we continue to monitor our servers. Thanks for your patience and sorry for the inconvenience caused.
May 12, 11:34 PDT

Identified - Some of CallHub services like Call Center and SMS Products are online. Voice Broadcast campaigns are still having issues, we're working on them
May 12, 10:10 PDT

Investigating - We're having issues with our servers, our engineering team is looking at the issues. We will keep you posted when the incident is resolved.
May 12, 08:46 PDT

May 11, 2018

Scheduled Database Maintenance - May 11th 8:30AM - 9:00AM UTC

Resolved - This maintenance is complete. All services are back to normal. Thanks for your patience.
May 11, 01:59 PDT

Investigating - We will be performing database maintenance to add more capacity to our platform. While we are making these updates, your service will be interrupted.

Maintenance Window: May 11, 08:30am - 09:00am UTC

Impact: During the maintenance, customers will not be able to use both Voice and SMS products as listed:
Voice Broadcasting, Call Center and
Collective Calling SMS Broadcast, SMS Signup and Collective Texting
May 11, 01:23 PDT

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

Scheduled Database Maintenance - May 8th 8:00AM - 9:00AM UTC

Resolved - This maintenance is complete. All services are back to normal. Thanks for your patience.
May 8, 01:49 PDT

Investigating - We will be performing database maintenance to add more capacity to our platform. While we are making these updates, your service will be interrupted.

Maintenance Window:
May 08, 08:00am - 09:00am UTC

Impact:
During the maintenance, customers will not be able to use both Voice and SMS products as listed:

Voice Broadcasting, Call Center and Collective Calling
SMS Broadcast, SMS Signup and Collective Texting
May 8, 00:54 PDT

May 7, 2018

CallHub services is not operational

Resolved - CallHub services are back online, issue with app servers has been resolved now. We apologize for the inconvenience caused. We continue to monitor our systems. Do let us know if you face any issues with an email to support@callhub.io.
May 7, 13:18 PDT

Investigating - CallHub's app servers are not operational. Our team is looking at the issue, we will keep you posted as soon as we resolve this issue.
May 7, 12:39 PDT