All Systems Operational
Main Dashboard   ? Operational
Phone Calls   ? Operational
SMS Messages   ? Operational
Analytics   ? Operational
Browser Calls   Operational
Imports   ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018
Completed - The scheduled maintenance has been completed.
May 20, 03:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 01:45 PDT
Scheduled - European General Data Protection Regulation (GDPR) goes into effect on May 25, 2018. To ensure that all CallHub services are in compliance with GDPR, we are making changes to our database systems. During the maintenance we'll encrypt our data volumes and make sure internal communication between severs and database is also encrypted.
May 20, 01:41 PDT
May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018
Resolved - We have resolved the issues in our system, we continue to monitor our servers. Thanks for your patience and sorry for the inconvenience caused.
May 12, 11:34 PDT
Identified - Some of CallHub services like Call Center and SMS Products are online. Voice Broadcast campaigns are still having issues, we're working on them
May 12, 10:10 PDT
Investigating - We're having issues with our servers, our engineering team is looking at the issues. We will keep you posted when the incident is resolved.
May 12, 08:46 PDT
May 11, 2018
Resolved - This maintenance is complete. All services are back to normal. Thanks for your patience.
May 11, 01:59 PDT
Investigating - We will be performing database maintenance to add more capacity to our platform. While we are making these updates, your service will be interrupted.

Maintenance Window: May 11, 08:30am - 09:00am UTC

Impact: During the maintenance, customers will not be able to use both Voice and SMS products as listed:
Voice Broadcasting, Call Center and
Collective Calling SMS Broadcast, SMS Signup and Collective Texting
May 11, 01:23 PDT
May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018
Resolved - This maintenance is complete. All services are back to normal. Thanks for your patience.
May 8, 01:49 PDT
Investigating - We will be performing database maintenance to add more capacity to our platform. While we are making these updates, your service will be interrupted.

Maintenance Window:
May 08, 08:00am - 09:00am UTC

Impact:
During the maintenance, customers will not be able to use both Voice and SMS products as listed:

Voice Broadcasting, Call Center and Collective Calling
SMS Broadcast, SMS Signup and Collective Texting
May 8, 00:54 PDT
May 7, 2018
Resolved - CallHub services are back online, issue with app servers has been resolved now. We apologize for the inconvenience caused. We continue to monitor our systems. Do let us know if you face any issues with an email to support@callhub.io.
May 7, 13:18 PDT
Investigating - CallHub's app servers are not operational. Our team is looking at the issue, we will keep you posted as soon as we resolve this issue.
May 7, 12:39 PDT